Effective Date: 1st of Septmber 2023

At Auspicious Migration Services, accessible from www.auspiciousmigrationservices.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Auspicious Migration Services and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Auspicious Migration Services. This policy is not applicable to any information collected offline or via channels other than this website.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

At Auspicious Migration Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information as a registered migration agent in Australia. By using our services, you agree to the practices described in this policy.

  1. Information We Collect
    We may collect and process various types of personal information to provide our migration services effectively. This may include but is not limited to:

    • Personal identification information (e.g., name, address, contact details)
    • Passport and visa information
    • Employment and education history
    • Financial information
    • Immigration history and status
    • Other information relevant to migration services
  2. How We Use Your Information
    We use your personal information for legitimate business purposes, including:

    • Providing migration consultation and services
    • Preparing and lodging visa applications
    • Communicating with government authorities on your behalf
    • Complying with legal and regulatory requirements
    • Internal record keeping
    • Improving our services
  3. Information Security
    We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our measures include secure storage, access controls, and encryption.
  4. Sharing of Information
    We may share your personal information with third parties only for the purposes of providing migration services, complying with legal obligations, or with your consent. Third parties may include government authorities, affiliated service providers, or business partners.
  5. Your Rights
    You have the right to access, correct, update, or delete your personal information. If you have any concerns or requests related to your personal information, please contact us using the details provided below.
  6. Links to Other Websites
    Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
  7. GDPR Data Protection Rights
    We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
    • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
    • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
    • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

  8. Changes to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or our website.
  9. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us via [email protected]

OBLIGATIONS TO CLIENTS

  • 3.1 A registered migration agent has a duty to preserve the confidentiality of his or her clients.
  • 3.2 A registered migration agent must not disclose, or allow to be disclosed, confidential information about a client or a client’s business without the client’s written consent, unless required by law.
  • 3.2A Once a registered migration agent has agreed to work for a client, but before commencing that work, the agent must:
    (a) provide the client with a copy of the consumer guide; and
    (b) make a record that the copy has been provided.

Note: The consumer guide is a document produced by the Authority with information about the migration advice profession, the functions of the Authority, the legislation regulating the profession, what a client can reasonably expect from a registered migration agent, and complaint procedures.

  • 3.3 A registered migration agent must inform clients that they are entitled to receive copies of the application under the Migration Act or Migration Regulations and any related documents if they want copies. The agent may charge a reasonable amount for any copies provided.
  • 3.4 A registered migration agent must have an address and telephone number where the agent can be contacted during normal business hours.
  • 3.5 If a registered migration agent changes his or her address, telephone number or any other details that are recorded on the Register of Migration Agents, the agent must give a written notice to the Department, the Authority, any review authority and all current clients of the agent:
    (a) in advance; or
    (b) not later than 14 days after the change or changes if advance notice would be unreasonable in the circumstances.
  • 3.6 A registered migration agent must ensure that clients have access to an interpreter if necessary.

Code of Conduct for registered migration agents